Can your CX staffing handle the 2021 holiday surge? Watch a recording of Simplr’s latest webinar to find out.
During our webinar, Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe share best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season. They also break down exactly what CX teams can expect during the 2021 holiday shopping season. (Hint: If you expected a “return to normal,” think again.)
Watch the recording now to prepare your CX team for a holiday season like never before!