Warning: CX leaders will face an unprecedented amount of staffing challenges this 2021 holiday season. Prepare your CX team for a holiday season like never before by joining Simplr and Zendesk as we share best practices for overcoming common staffing hurdles.
We’ll share actionable insights and advice on how to grow your CX team, how to prevent CX turnover, and how to prepare for an influx in customer service tickets during the holidays. We’ll also break down exactly what CX teams can expect during the 2021 holiday shopping season.
Simplr and Zendesk are on your side this holiday season. Attend our webinar to successfully prepare your CX staffing for the 2021 holiday surge!
Senior Manager, Co-Sourcing - Customer Advocacy Team, Zendesk