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Generative AI in Customer Service

What’s the impact of Generative AI on CX in 2023? How about 2033?

We believe that within a decade, 90% of today’s customer service inquiries will either be automated or proactively prevented.

Join us on April 27 at 2pm ET to talk about the current and future state of Generative AI in customer service. Daniel Rodriguez and Amit Sood will answer any participant questions and address the questions that’ve been on their minds, such as:

  • The near-term impact – what types of customer service tickets can be automated right now?
  • How will Generative AI change the way we use the internet, shop for products, and interact with brands in the future?
  • Will human agents be replaced entirely?
  • And more!