Wednesday, December 8 at 2 p.m. ET
Experts from Restaurant Brands International (RBI)—home of Burger King, Popeyes, Tim Hortons, and more—are sharing a behind-the-scenes look at their best-in-class online and in-app customer support! They will walk us through how RBI successfully shifted from having no app to having a digital-first customer service approach.
Register and attend our webinar to receive a FREE custom report of your brand’s digital performance.
- How to bring the best parts of the in-store experience to in-app
-The financial benefits of shifting from in-person to digital CX
- Ways to overcome global staffing issues without sacrificing quality
- Leveraging non-traditional tools like Simplr to scale traditional customer service values
- Top predictions for the future of digital customer support and loyalty programs
Manager of Global Guest Feedback at RBI
Guest Feedback Supervisor at RBI