Are traditional call centers and gig providers equipped to meet the demands of the NOW Customer?
This guide will show financial services and fintech brands how to ask better questions in order to get the best business results from your customer service vendors.
Download the guide today to learn about:
- The top CX initiatives of today’s leading financial services brands
- The eight new questions you must ask all potential vendors
- A deeper look at why businesses are turning toward Gig 2.0 models to optimize CX quality and efficiency, generate revenue with customer engagement, and drive CX transformation