Grabbing Your Seat at The Table and Starting Your Journey Toward NOW CX Maturity

Have you bought into the power of NOW CX, but aren’t sure how to put it into practice and execute it in your organization? Don’t miss this webinar with Experience is Everything author Daniel Rodriguez and book contributors Shannon Jimenez, Jake Lechnir, and Nicole France!

We explore how to raise the internal profile of CX in your organization. (Hint: You may need to rethink the KPIs you’re using to measure success!)

We also walk you through the 3 stages that every business needs to follow in order to achieve full NOW CX maturity…And keep NOW Customers coming back for more!