Welcome to the NOW CX Movement: A Fireside Chat with the Authors

Join Experience is Everything authors Eng Tan and Daniel Rodriguez as they give a behind-the-scenes look at their must-read book!

Eng and Daniel candidly discuss why they wrote the book, their favorite interviews and insights, and the most surprising findings they uncovered along the way.

They also outline 5 key learnings about the NOW CX movement that you need to know today to successfully win customers’ hearts, minds, and wallets.