Guide

8 Questions to Ask When Evaluating LLM Outsourcers

Navigating the transition from human labor to automation requires asking the right questions and partnering with the right experts. This guide will show you exactly what questions you should be asking in order to get the best business results from your customer service vendors.

It’s vital that business leaders evaluate customer service solutions that provide the benefits of Generative AI, while understanding the risks.

Read this guide to better understand:

• The negative consequences of “Uninhibited LLMs”
• Eight questions you must be asking your current or potential chatbot provider
• What resources you’ll need to maintain your brand’s reputation